Ritzy One • User Manual
Supply provisions and stores to vessels at port — keep a provisions catalogue, raise a supply order against a vessel, move it from enquiry to quotation to supply, buy the goods from your suppliers, then post it straight to a sales invoice, and read the whole picture back on the dashboard and reports.
Shipchandling is a pure buy-and-supply module: you supply goods — provisions, deck and engine stores, bonded items — to a vessel, for the customer (its agent or principal). It does not draw from the warehouse; each order stands on its own.
Shipchandling sits in its own Shipchandling section of the menu bar, with a Dashboard, Quick View, the Supply Order and Supplier RFQ screens, the Provisions Catalogue, Charge, Port and Vessel masters, a Sales menu listing the invoices the module has posted, and Reports.
Shipchandling does not need the Cargo module: a company can have it on its own. The Port and Vessel masters it picks from are in its own Masters menu.
Supply Orders have their own number series (SC/000001…), set in Tools › Preferences › Shipchandling Settings: description, prefix, next number, suffix, department and the income, cost-of-sales and job control accounts, for the financial year selected in the top bar. It is not in Cargo Settings’ Job Numbering. A new company’s series uses department SC, which is created with it.
The series’ accounts come first wherever Shipchandling posts: the income account is what Post to Invoice opens on, and the job control and cost-of-sales accounts take the cost of the goods and charges you buy. Leave one blank and the common account below is used.
The same screen’s Cost Posting card holds the accrued expense / cost-of-sales switch and the common Cost of Sales and Accrued Expense accounts that purchases and invoices fall back on when the series leaves its own blank. They are shared with Cargo Settings, so a company with both modules sees one setting in two places.
Shipchandling → Masters → Provisions Catalogue is the list of everything you supply. Each item carries a description, a category, a unit of measure, buy and sell prices and a tax code.
| Field | Use |
|---|---|
| Description / Code | What the item is (e.g. “Fresh Vegetables”) and an optional short code. |
| IMPA Code | The item’s code in the IMPA Marine Stores Guide — the code most vessels order by. You can search for the item by it on an order line, and an imported enquiry that carries it picks the item. |
| Preferred Supplier | The creditor you normally buy the item from. It fills the order line’s Supplier, which decides the purchase order the item goes on, and the Purchase List. |
| Category | Groups items — Provisions, Deck Stores, Engine Stores, Bonded, Cabin… (free text, reused as you type). |
| Buy / Sell Price | Your cost and your selling rate — used to pre-fill order lines and to compute margin. |
| Tax Code / Tax % | The default tax, for both the selling tax and the buying tax on an order line; the percentage is shown from the tax master. |
Open Shipchandling → Transactions → Supply Order and click New. A supply order has a header (who and where), provision lines (what) and, if needed, additional charges (§5).
There is no currency on a supply order. It is always in your base currency, which its invoice and purchases post in.
| Item | Qty | UOM | Supplier | Buy Price | Buy Tax | Sell Price | Tax | Amount | Profit |
|---|---|---|---|---|---|---|---|---|---|
| Fresh Vegetables | 10 | KG | Harbour Provisions | 3.00 | VAT | 3.50 | VAT | 35.00 | 5.00 |
| Mooring Rope 24mm | 2 | ROLL | Marine Stores Co | 70.00 | VAT | 85.00 | VAT | 170.00 | 30.00 |
| Field | Use |
|---|---|
| Customer | The Accounts customer the order is billed to. It is the invoice’s Bill to Account and shows on the prints, the list and the reports. |
| Order Date / Reference | The date of the order and the customer’s enquiry or requisition reference. |
| Vessel / Port | From the Vessel and Port masters. Use + to add one that isn’t there. |
| Delivery Date / Delivery Place | When the goods are to be delivered, and the berth or anchorage. |
| Supplier | The supplier you usually buy this order from. An item saved without a supplier of its own takes this one. All items sets it on every item that can still change; save to keep it. |
Each item is one row: Item, Qty, UOM, Supplier, Buy Price, Buy Tax, Sell Price, Tax, Amount and Profit. The totals under the grid show Selling, Tax, Total, Cost and Profit.
The vessel’s requisition usually comes as an email, a PDF or a spreadsheet. Click Import Enquiry above the items and either paste the text, or upload the sheet saved as CSV.
Above the Sell Price column, set a Markup % and the decimals to round to (Dec, starting at your base currency’s), then click Calculate. After you confirm, every line with a buy price gets Sell Price = Buy Price + markup. Locked lines are left alone. The markup itself is not saved with the order.
Purchasing, Supplier RFQ, Print, the status buttons, Post to Invoice and Repeat Order all work on the saved order. On a new order, or while there are unsaved changes, they are greyed out and say Save the order first.
| Once the order is… | What you can still change |
|---|---|
| Supplied | Saved items can be corrected but not removed. Suppliers asked in the RFQ can no longer be deleted. |
| Bought (a Purchase posted) | Saved items and charges are read-only and can’t be removed. New items and charges can still be added. The RFQ can no longer reprice the items. |
| Invoiced | Nothing: the whole order is read-only until the invoice is cancelled. |
A note above the grid says when this applies.
A vessel on a regular run orders much the same stores each call. Repeat Order (on the list row or the order form) copies the order into a new Enquiry dated today: the same customer, vessel, port, delivery place, supplier, lines and charges, at the catalogue’s current prices. Dates and the invoice are not copied.
Every order moves through a simple lifecycle. The status colour on the list tells you where each order stands.
Enquiry → Quoted → Supplied → Invoiced
| Stage | Meaning |
|---|---|
| Enquiry | A request has come in; you’re still pricing it. |
| Quoted | A quotation has gone to the customer. |
| Supplied | The goods have been delivered to the vessel. |
| Invoiced | A sales invoice has been raised; the order is now locked. |
Use the Mark Quoted and Mark Supplied buttons on the order to move it along. Reaching Invoiced is done through Post to Invoice (next section), not by hand.
The buying side runs from the customer’s order: Supply Order (Enquiry) → RFQ to suppliers → quotation to the customer → Purchase Order → Purchase (the supplier’s bill) → invoice to the customer. The RFQ is optional: if you already know who you buy from, set the Supplier on the items or in the header and go straight to Purchasing. Save the order first; both buttons below work on the saved order.
In the enquiries grid, the Sent column shows a green tick once an enquiry has gone out; hover over it for the date and address. An enquiry can’t be deleted once the order is supplied or invoiced, and Apply to Order is refused once a Purchase is posted for the order.
Shipchandling → Transactions → Supplier RFQ lists every enquiry across all orders, with how many lines each supplier has priced. Filter by Not sent, Sent or Replied; open a row to go to its order’s RFQ.
Once the customer accepts, click Purchasing (the first button on the order), then Create Purchase Orders. You get one PO (numbered PO/000001…) per supplier, at the buy prices and buy taxes, for:
that are not on a PO yet. Each PO can be printed, emailed or, while open, cancelled.
A PO is not edited in Purchasing. Change the Supply Order and save it, and its open POs follow:
A billed PO is the supplier’s bill as posted and is never changed.
When the supplier’s invoice arrives, click Purchase on its PO. Enter their invoice number and date, check the lines, then click Post Purchase. The lines are posted as they stand on the PO, each with its own tax; they can’t be changed here. If a quantity, price or tax is wrong, close the dialog, correct it on the Supply Order and save: the PO follows.
The provision lines are the goods you supply. For extra costs that aren’t catalogue items — launch hire, delivery, port charges — use the Additional Charges grid on the order. These come from the Charge master, filtered to the Shipchandling module. Each charge takes its narration from the Charge master (up to 250 characters, editable), and shows its name when the order is reopened.
Keep these charges in Shipchandling → Masters → Charge: name, narration, sell and buy amounts, unit, tax code, and sales and cost accounts. It lists only the charges marked Applicable To → Shipchandling, and a charge added there starts with Shipchandling ticked. A charge Cargo or another module already uses can serve Shipchandling too: tick Shipchandling under Applicable To on it.
Each charge is one row: Charge, Narration, Creditor, Buy Price, Buy Tax, Sell Price, Tax, Tax Amount and Total. There is no quantity: enter the whole price of the charge. Picking a charge brings its narration, prices and tax from the Charge master. The Creditor is who bills you for it (the launch owner, for example); use + to add a new supplier.
A charge’s cost reaches Accounts in one of two ways:
Either way the voucher carries the order number, so the cost shows on the order in Job Control. When cost posting is on in Shipchandling Settings, the order’s invoice then moves the cost to cost of sales and clears it. Once a charge’s cost is posted through Cost Allocation, the order can’t be cancelled: that posting is final.
Saved charges lock with the items once a Purchase is posted (new ones can still be added), and all of them lock once the order is invoiced.
Every line, provision or charge, carries a Tax code and shows its Tax %; the amount and total update as you type. Set an item’s default tax on the catalogue so it fills in automatically.
When the goods are supplied, click Post to Invoice on the order (or from the list). This raises one sales invoice for the customer covering all the provision and charge sell amounts, with tax.
The order’s value in the list, the Order Register and the Delivery Schedule includes the charges and tax, so it matches what the invoice bills.
An invoiced order shows a Cancel Invoice button. Confirm it and the invoice voucher is cancelled in Accounts: it stays there, marked cancelled, with its balances reversed. The order returns to Supplied so you can correct it and post again. An invoice dated in a closed period can’t be cancelled until the period is reopened.
Shipchandling → Sales → Sales Invoice lists the Accounts invoices posted from supply orders, and only those, for the financial year in the top bar. Search by voucher number, account or narration, and open one to view or print it. There is no New button: Shipchandling invoices are raised from the order with Post to Invoice. In the Accounts invoice list, the Source column shows Shipchandling for these invoices. Give users this menu item in User Manager as for any other screen.
Click the printer icon on an order in the list, or Print on the order form, and choose:
Purchase orders are printed from Purchasing: click Print on the PO’s row.
All open in a print preview. Their layouts can be changed under Tools → Preferences → Report Templates (SC_QUOTE, SC_ORDER, SC_PO, SC_DN and SC_INV).
Use the Attachments button in the order form’s title to keep the vessel’s requisition, delivery notes or signed receipts with the order.
Order counts by stage, total order value, the quote hit rate, orders due for delivery in the next 7 days (or late), the value supplied but not yet invoiced, sales by category, and the top vessels and customers by value for the period. Click a hit-rate, due or unbilled tile to open its report.
A fast order browser — filter by status, search by order / customer / vessel, and open any order.
Under Reports:
All of them honour the financial year in the top bar and can be exported and printed.
Keep the Provisions Catalogue current — order entry then becomes pick-and-quantity, with prices and tax filled in for you.
You don’t have to catalogue everything first — type the item on the line and enter its own qty, price and tax. It is marked New and added to the catalogue when you save, ready for next time.
Because each line keeps both buy and sell, the Order Profitability report shows your margin without any extra work.
Pick the vessel from the list. For a casual caller that isn’t there yet, add it with the + beside the field.
Post the suppliers’ bills in Purchasing before Post to Invoice. The cost is then in Accounts against the order, and Job Control shows it beside the sale.