Ritzy One • User Manual

Printed Documents & Reports

Everything Ritzy prints — invoices, vouchers, quotations, bills of lading, statements and every report — now shares one look: your logo and company details at the top, the same blue colour scheme, boxed customer details and a clear total. This guide shows what that looks like, where each part comes from, and how to adjust it.

Applies to Ritzy One (web)  |  Audience: all users; set-up by ADMIN  |  Edition: September 2026

1 One look for everything you print

A customer who receives your invoice, a receipt for their payment and their monthly statement should feel they all came from the same company. So every printed page in Ritzy is built the same way:

Your Company NameAddress line • City • CountryVAT Reg. No: 300000000000003
TAX INVOICE
No. INV-1042
Date: 30/09/2026
Due: 30/10/2026
BILL TOBlue Ocean Trading Co.
PO Box 77, Port City
REFERENCESJob No: SE-2026-118
House: HBL-7781
PARTICULARS
#DescriptionQtyRateAmount
1Ocean freight21,500.003,000.00
2Terminal handling2250.00500.00
Subtotal3,500.00
Tax175.00
TotalUSD 3,675.00
Amount in words: Three thousand six hundred seventy-five only
The shared layout, shown on an invoice. Receipts, statements, quotations and reports follow the same pattern.
Nothing to switch on
This is the standard look. You don’t need to change a setting — just make sure your company details and logo are filled in (§2).

2 Your letterhead — where it comes from

Nothing in the letterhead is typed into the templates. Every printed page reads it from your company record, so a change there shows on everything you print from then on.

On the pageWhere to set it
Company name, addressTools → Preferences → System Settings
VAT registration numberSame screen. Printed as VAT Reg. No; left off when blank.
LogoSame screen, Company Logo card → Change Logo

Choosing a logo that prints well

After changing the logo
The logo is loaded when you sign in. Sign out and back in (or refresh the browser) and the next print picks it up.

If you work with more than one company, each prints with its own details and logo — switching company switches the letterhead.

3 Customer documents

These are the documents that leave the building, so they carry the full letterhead, the boxed customer details and the total band. Each one prints from a Report Template you can adjust (§7). The template name is shown so you can find it under Tools → Preferences → Report Templates.

AreaDocumentsCustomer box
CargoInvoice, Cash Memo, Credit Note, Debit Note; Quotation; Cargo Arrival Notice, Delivery Order, Proof of Delivery, Pre-Alert, ManifestBill To / To / Quotation For
AccountsInvoice, Cash Memo, Credit Note, Debit Note, Purchase; Receipt, Payment and Contra vouchersBill To / Supplier / Received From / Paid To
Warehousing, Inland Transport, ShipchandlingInvoices, job sheets, supply orders, goods receipt & release notesBill To / Customer
MarineProforma & Final Disbursement Accounts, invoicePrincipal, with the vessel, port and purpose beside it
Real EstateRent invoice, receipt, credit note; the tenant’s rent bill; the inspection condition reportTenant, with the premises beside it
Quotation & Purchase OrderThe letter-style print (Print)A boxed To panel under the logo
Receipts show where the money went
A receipt or payment voucher shows the amount in a large box beside the payer, then the invoices it settled under Allocation, with any unallocated remainder marked On account.

The Quotation and Purchase Order Generate button still uses your own Word template — its look is whatever you designed in Word. Only the quick Print preview follows the house style.

4 Bills of Lading & Air Waybills

Master and House Bills of Lading and Air Waybills follow the standard trade layout — the numbered boxes carriers and banks expect — so their grid does not change. They now print in the same blue as everything else, with your logo and company name in the title box above HOUSE BILL OF LADING (or MASTER…, …AIR WAYBILL). The carrier printed beneath comes from the job.

Printing on pre-printed stationery?
If you feed pre-printed B/L forms through the printer, keep a customised template for that purpose — §7 explains that customised templates are left as they are.

5 Statement of Account

A statement is posted to the customer, so it now prints as a document rather than a report. Open Statement of Account (or the Outstanding / Ageing statement), click into a customer, then Print. You get:

Missing address?
The address comes from the customer’s master record. Fill in their address lines, city and country there and the next statement shows them.

The summary list of all customers still prints as a report (§6) — it is for your own use, not for posting.

6 Reports

Every report’s Print uses the same letterhead and table style, kept a little more compact so a long ledger doesn’t run to extra pages. The report’s name sits where a document’s title would, and the card beside it shows the account or subject and the period.

Your Company NameAddress line • City
GENERAL LEDGER
1001 Cash at Bank
01/01/2026 – 30/09/2026
42 recordsPrinted 30/09/2026 by ADMIN
DateTypeVch #NarrationDebitCreditBalance
September 2026
01/09/2026RV88Receipt — Blue Ocean3,675.003,675.00
04/09/2026PV41Office rent1,200.002,475.00
Total3,675.001,200.002,475.00
A report print: the same letterhead, a slim line with the record count and who printed it, then the table.

This covers every report in the Reports menu — ledgers, ageing, job and cost reports, tax reports and the rest — and the ones that lay out their own page: Trial Balance, Balance Sheet, Profit & Loss, Expense Analysis, GL Exceptions, the Pivot analysis and both Bank Reconciliation prints. In the Trial Balance, Balance Sheet and P&L, top-level groups are shaded with a blue edge and the grand total prints in the band.

7 Report Templates — standard vs your own

Each document type has at least one template under Tools → Preferences → Report Templates. Ritzy treats two kinds differently when the look is updated:

Your template is…What happens
The standard one, untouchedIt is updated to the new look automatically, the next time that document type is opened in Report Templates or printed. Nothing to do.
One you edited and savedLeft exactly as you made it. Ritzy never overwrites your changes.
Standard, but you added others beside itAlso left alone — with more than one template, Ritzy assumes you are managing them yourself.
Built in Design modeAlways prints in the current look, using your Design settings (§8) — no need to re-save it.

Moving a customised template to the new look

Any template — invoices, vouchers, shipping notices, bills of lading, Marine, Payroll, Real Estate and the rest — can be put back to the standard layout:

  1. Open the template and click Restore standard layout (top of the editor), then Restore to confirm.
  2. The editor now holds Ritzy’s standard layout for that document; the preview shows how it prints. Nothing is changed yet.
  3. Click Save to keep it — or open another template to walk away without changing anything.
Restored and saved unchanged = standard again
A template saved exactly as restored is treated as the standard one again, so it picks up future improvements to the Ritzy print style automatically. Edit it afterwards and it becomes your own once more.
Want to keep your version?
Clone your template first, so your own layout stays available beside the restored standard. Mark the one to use with the star.

8 Adjusting the look in Design mode

Invoices, cash memos, credit and debit notes and Accounts vouchers have a Design panel, so you can tailor the print without touching HTML. Everything you design comes out in the house layout; these settings adjust it:

SettingEffect
AccentThe colour of headings, the table heading row and the total band. Leave it on the default blue to match everything else; pick your brand colour if you prefer — the whole document follows it.
Font size, Page marginBody text size and the white space around the page.
Header alignLeft (logo left, title right) or Center (logo, company and title stacked in the middle).
Document title, Company name, Company address, VAT numberShow or hide each part of the letterhead.
Custom document titlePrint, say, Commercial Invoice instead of Tax Invoice. Leave blank for the standard title.
Logo… / Use Company LogoLeave the logo empty and the template uses your company logo automatically. Upload a different image here only if this document needs its own — for example a division’s logo. Use Company Logo copies today’s logo into the template, so a later change in System Settings will not reach it; clear it again to follow the company logo.
Parties, columns, totals, footerWhich boxes, columns and total lines appear, column headings and widths, and the signature captions and footer note.
See it as you go
The preview beside the panel updates as you change a setting, filled with sample figures.

9 Printing tips

10 Tips & FAQ

My logo doesn’t appear.

Check it is set under System Settings → Company Logo, then sign out and back in. If one document type still has no logo, its template may have its own (empty) copy — open it in Design mode and clear the logo so it follows the company logo.

One document still looks the old way.

Its template has been customised, or you have more than one template for that type. Open it in Report Templates and use Restore standard layout (§7). If only one person sees the old look, ask them to refresh the browser.

The company name is blank on the printout.

Printouts show exactly what is in System Settings — fill in the company name there.

The colours didn’t print.

Turn on background graphics in the browser’s print dialog (§9).

Can I use my own colour instead of the blue?

Yes, for templates built in Design mode — set the Accent (§8). Reports and the other documents keep the standard blue so that everything you send looks alike.

The statement shows no address.

Fill in the customer’s address in their master record (§5).