Ritzy Realestate — Notifications User Manual

1 About notifications

Ritzy has two kinds of notification, both delivered to the same place — a pop-up in the corner of your screen and your personal inbox:

User messages — one colleague sending another a note, with online presence so you can see who's available. This works the same in every Ritzy edition.
Automated Realestate alerts — daily reminders Ritzy raises by itself for contract expiry, unpaid invoices, rent due for invoicing and vacant properties.

Same inbox for both

Automated alerts arrive exactly like a user message — a toast pop-up plus an entry in My Notifications — but their subject names the alert (for example “Tenancy contracts expiring: 3”).

2 The notification pop-up (toast)

When a message arrives while you are logged in, a small toast pop-up appears in the top-right corner. Ritzy checks for new messages about every 15 seconds.

Field	Meaning
From	Who sent it (a colleague, or the system for automated alerts).
Subject	The headline (up to 100 characters).
Message	The full text (up to 2000 characters).
Sent	Date and time it was dispatched.

High-priority messages are highlighted in soft amber.

Toast buttons

Mark Read — marks it seen and sends a read receipt (default — Enter).
Next — steps through unread messages (counter shows “2 of 5”).
Reply... — replies to the sender.
Close — dismisses without marking read.

Offline is fine

A message sent while you're logged out appears at your next login — nothing is lost.

Ritzy Notification

From: USER1

Subject: Tenancy expiry 30 day(s): TC-1001

Sent: 2026-06-19 13:54

Tenancy contract TC-1001 (Unit 1203, Sample Tower) expires on 2026-07-19 — 30 day(s) away.

1 of 11

Mark Read Next Reply… Close

Fig. The pop-up notification — mark it read, step through with Next, or Reply.

3 My Notifications inbox

Open My Notifications from the Tools menu (or the toolbar button) for your recent notification history, with two tabs:

Notifications are kept for 7 days

To stop old alerts from piling up, Ritzy automatically removes any notification older than 7 days — it disappears from both the Received and Sent lists and stops popping up as a toast. The clean-up runs in the background at login; nothing needs to be done by hand. Anything you want to keep beyond a week should be acted on (or noted elsewhere) before it ages out.

Received

Columns: From (with a presence dot), Subject, Priority, Received, Read. Click a row to read it; double-click to mark read; Refresh reloads.

Sent

Your outgoing messages, with a Read column showing when each recipient opened them.

Legend: Online Offline.

My Notifications

ReceivedSent

From	Subject	Priority	Received	Read
USER1	Tenancy expiry 30 day(s): TC-1001	Normal	2026-06-19 13:55
USER1	Unpaid invoice 14 day(s): RINV-1004	Normal	2026-06-19 13:54	2026-06-19 13:55
USER2	Rent due: Unit 0805	Normal	2026-06-19 13:47
USER1	Vacant unit 45 day(s): Unit 1102	Normal	2026-06-19 13:40	2026-06-19 13:42

Refresh Online Offline Close

Fig. My Notifications inbox — bold rows are unread; the dot shows whether the sender is online.

4 Sending a message & presence

Click Send Notification....
Tick Recipients (each shows a green/red presence dot), or tick Send to all users.
Enter a Subject and Message.
Choose Normal or High priority.
Click Send.

How presence works

You're marked active every 15 seconds while logged in; a colleague shows online if active within the last minute and goes offline as soon as they close Ritzy.

Send Notification

Recipients:

Admin (ADMIN)

Alex Carter (ACARTER)

Bina Rao (BRAO)

Carlos Diaz (CDIAZ)

Dana Evans (DEVANS)

Sample User (SUSER)

Send to all users

Subject:

Hello

Message:

This is a sample message.

Priority:

Normal High

SendCancel

Fig. Send Notification — tick one or more recipients (or Send to all users), type a subject and message, set the priority, and click Send.

5 Automated Realestate alerts

Ritzy Realestate can watch your portfolio and raise a daily reminder when something needs attention. Four alerts are available:

Alert	What it watches	Lead days means…
Tenancy Contract Expiry	Active contracts approaching their end date.	Days before the contract ends to start alerting.
Pending (Unpaid) Invoices	Realestate invoices still unpaid and ageing.	Minimum age (days) of an unpaid invoice before it alerts.
Rent Due Not Yet Invoiced	Active tenancies whose rent is due to be billed but no invoice exists.	Days ahead of the next invoice date to start alerting.
Vacant Properties	Units sitting vacant.	Minimum days a unit has been vacant before it alerts.

Each message summarises the count (and, for invoices, the total outstanding), for example: “3 tenancy contract(s) expire on or before 2026-07-18. Review in Tenancy Contracts.”

In-app only

Realestate alerts are delivered as in-app notifications (toast + inbox). They are not emailed.

6 Configuring the alerts

Open Realestate Notification Alert from Realestate → Others. (Usually set up by an administrator.)

Master switch

Tick Enable daily realestate notification alerts to turn the system on. When off, all alerts are disabled.

Per-alert settings

Each of the four alerts is a row:

Column	Meaning
Alert	The alert name (see the table above).
Enabled	Turn this specific alert on or off.
Lead days	The threshold for this alert — its meaning depends on the alert (see “Lead days means…” above).
Recipients (users)	Tick which users receive this alert (multi-select).

Click Save (“Realestate notification alert settings saved.”), Undo, or Close.

Sensible starting points

Tenancy = 30 (a month's notice before expiry); Vacant = 30 (focus on long vacancies); Invoices = 7 (skip brand-new invoices); Rent Due = 3 (bill a few days early). Tune to your workflow.

Realestate Notification Alert

Daily reminders for realestate items needing attention. Each enabled alert is sent once a day to its selected users.

Enable daily realestate notification alerts

Alerts

Alert	Lead days	Recipients (users)
Tenancy Contract Expiry	30▲▼	USER1 ▾
Pending (Unpaid) Invoices	0▲▼	ADMIN; USER1 ▾
Rent Due Not Yet Invoiced	0▲▼	USER1; USER2 ▾
Vacant Properties	30▲▼	USER1 ▾

Lead days: Tenancy = days before contract end to start alerting; Invoices = minimum age (days) of an unpaid invoice; Rent Due = days ahead of the next invoice date; Vacant = minimum days a unit has been vacant. The daily run is performed by the first user to log in each day; recipients receive an in-app notification.

SaveUndoClose

Fig. Realestate Notification Setup — switch on the daily run, then per alert set Enabled, Lead days, and the recipient users.

7 When & how alerts fire

Once per day, when the first user logs in. Ritzy records the run date so it fires only once per day regardless of how many people log in.
Only if there's something to report — each enabled alert counts the matching items; zero matches means no message.
To the chosen recipients for that alert.

Default state

On a fresh install the master switch is off and every alert starts disabled — enable the master switch and the alerts you want, then add recipients.

8 Tips & troubleshooting

I'm not receiving any alerts.

Check: the master switch is on; the alert is Enabled; your user is a Recipient; matching items exist for the Lead days window; and someone has logged in today (the day's run may already be done).

Too many alerts.

Raise the Lead days threshold — e.g. higher Vacant lead days to focus on long-term vacancies, or higher Invoice age to ignore recent invoices.

I didn't see the toast.

You must be logged in when it's sent; otherwise it waits in My Notifications. The toast polls every ~15 seconds.

My settings didn't save.

Use the Save button — closing without saving discards changes.